Can we have a people's airport? Part-II

BIAL -- Bangalore International Airport is still inaccessible to ordinary air travelers!

Adding to the financial burden (travel cost to reach airport, user fee, and exorbitant amenity charges), there is another burden on the passengers from April 26. That is the toll collection. Cars and Jeeps need to pay Rs 20 for single journey. Mini-buses to pay Rs 30 and buses and trucks need to pay Rs 60. Ultimately the burden is on the passenger. 

It is reported that on the first day of toll collection, it took 3 minutes for a vehicle to move out of the toll plaza. And 60 minutes for twenty vehicles to pass through the toll gate! It takes about 90 minutes to reach the airport from the City and the same will be increased considerably because of the toll collection.

As I shared with you earlier, the fleecing of passengers by the food stalls continues without any relief. 

See the price chart of the sole Indian restaurant inside the terminal.

And what I got after standing in the queue for long? (For about Rs. 130/- .Forget the change! They are very rude if you ask!!) This is what I got! See below.

After collecting the food yourself, you need to frantically wait for somebody to vacate the seat to sit comfortably to have the insipid food!

My question to BIAL. Why this torture and unjust exploitation of passengers? Why can't they make the contractor charge reasonable price? Why can't they reduce the rent so that the contractors can give food at affordable prices?

Please see my article on 'Can we have a people's airport?' FIRST PART

Can we have an airport for 'people'?

By Sibichen K Mathew

Bangalore International Airport (BIA) has finally took off after years of wait and legal bottlenecks. The neatly done six lane road to the airport, the spacious parking area, posh interiors and lavish shopping and catering area are pleasing to the eyes.




Air travel, then a luxury, has become within the reach of common man quite recently thanks to the competitive tariffs offered and increased frequency of trips to various destinations. However, the impression BIA gives to every one is that airport is an end in itself and not just a comfortable means to one’s destination. But all at a heavy cost for people. At least that would be the feedback from ordinary citizens.




One takes the first step of his journey by dialing to the call centres of the airline. After long re-dialing exercise, he gets the message that flight is on-time. He calls up for one of the airport special taxi and gets a reply that it would take another one hour to reach and that too at a premium rate. Takes an auto which charges for every little piece of the luggage to the nearest BMTC special service stop. Unload the luggage in pavement and waits again anxiously for the bus. Decides to take another taxi as he is worried of missing the flight. Calls another taxi happened to pass by. Loads the luggage after heavy bargain. Then the long trip to the airport.




Almost three hours passed since he stepped out of the house. Finally he reaches the airport domestic terminal. One has to stand very close to the display board to see the flight status as the fonts are very small. By the time he finishes the check-in and the security check, he feels terribly hungry. He enters one of the cafeteria. Stands in the long queue and finally reaches the advance billing counter. He wants to eat something. Alas! Coffee costs a minimum of fifty; Tea for not less; Idli for eighty; Pongal also eighty. Settles for two vadas and a coffee and shells out of 130/- By this time, he has already spent about eight hundred rupees for travel and snacks. He needs to travel another two hours in an airline which will not give you even a bottle of water without begging. As the flight was delayed, he walks through the posh shopping area. Expensive garments, gifts, perfumes and what not. Suddenly you realize that you have forgotten the tooth paste or a towel. You won’t get that. Want an essential over-the-counter medicine? Not readily available. All shops facilitate conspicuous consumption than travel related essentialities.



That is the plight of passengers. If you had reached the airport to receive or drop some guests, a different type of ordeal is ready for you. You will hardly find a place to sit. You will wait for hours along with hundreds of others including the cab drivers holding your hands on the railings. Wants to quench your thirst? Be ready to shell out the price they charge in star hotels!



Statistics indicate that number of air passengers from Bangalore (especially for trips to near destinations) have reduced drastically after the opening of new airport. BIAL should understand that, all those who travel by air are not immensely rich to throw their hard earned money for substandard and over pitched services. People may travel for emergencies. Many travel officially. And who needs the so called ‘world class facility’ with a high ‘user fee’ price tag? Is it to woo a handful of rich tourists or to cater to highly paid CEOs of Corporates?




Let it cater to those who can afford. And let the user fee be doubled or tripled. But majority needs an airport without all these frills and glitz. Can we have an airport for people? (Or can we get back our old airport?)