Musings for a responsible society




Amidst the dark and grey shades increasingly engulfing, invading and piercing deeper and deeper, let me try to enjoy the little smiles, genuine greens, and the gentle breeze. Oh! Creator! If you don't exist, my life...in vain!
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20130907

A few birthday thoughts: The suicide of a 'skinny' boy


On every birthday, a day before or a day after, I used to scribble some birthday thoughts. Some were introspective, some were evaluative, and some were too philosophical. 

My readers asked me, ‘why don’t you say something more mundane?’ I said, ‘It is difficult, because that is what I do for the rest 364 days!’

As one more birthday fast approached, I thought of writing something on gratitude. Now, you would ask me, ‘To whom?’ That takes me to the universal ‘chicken-egg’ confusion.

Someone wanted to know this: ‘Should I thank God or should I thank my mother for my birthday?’ There are mothers who keep reminding their children every now and then about how they saved them from getting ‘destroyed’ within the womb itself.  One smart son asked: ‘Did I ask you to give me birth?’ That is a wonderful question indeed!

Who can take credit for our births? Parents? You would argue; parents can’t take credit as it is because of their parents that they were born and then grew up and committed an act which led to procreation. The ‘credit search’ continues and finally it would invariably reach the Creator of first human being. Thus, the ultimate gratitude for every birth is towards the Creator.

Let me have a look at myself: My body, my education, my profession, my family, my achievements, my misadventures, my omissions and so on.

Yes, I have been blessed, guided, and shaped by the Creator and His creation, in spite of my infirmities, incongruencies, and inanities.

I was shocked to read the following news item in the paper the other day titled ‘Taunted, ‘skinny’ boy kills self’. It was reported that the boy was ridiculed by his classmates for trying to be a volunteer in National Cade Corps (NCC) of the School because he was underweight. The boy, who was studying in a school in Bangalore, reportedly hanged himself to death at his house using his mother’s saree. Nagvinay was only 14 years old. He had told his parents that because of his ‘skinny frame’ he was frequently a subject of ridicule at the school. He was being mocked at while doing his NCC parade. Whom to blame for his ‘figure’? : Himself, the Creator, the parents, or the nutritionist of the pregnant mother?

For a moment, I went back to my own student days. I was very lean when I was in my childhood and teen years. I hated my English teacher in Class IV just because he always explained the word ‘thin’ by giving an example that ‘Sibichen is a thin boy’. But he never used such examples referring to anyone to explain the words ‘thick’ or ‘fat’. That made me furious. Why only the weak are targeted?

I wanted to join NCC like Nagvinay. But fearing ridicule from the friends, I never applied for it. When I reached the college, I joined the National Service Scheme, as they never checked my height, chest, weight or waist. I was always kept as the goal keeper during football matches. Whenever I played forward during the lunch hour matches, the number of times I fell on the ground was more than the number of times the football hit the ground.

For several years, I couldn’t sit comfortably in any bus because there would be a third person asking me to sit on the edge of the two-seater so that he could also sit comfortably. When I walked with my mother, her friends used to tease her asking, ‘Are you eating the entire food at home without giving him even a bit?’ In fact I tried to eat well as I had only one ambition during my childhood and that was to become a fat person. For this, I made it a routine to have an extra meal everyday on the way back from college. I used to eat at my favourite restaurants on various days: Chapati and Curry from the Milk Bar, Parota or Dosa from Brothers’ Tea Stall, Semiya Payasam (a type of Milk kheer) and vada from Dhanalakshmi Vilas, or three big bananas and one large glass of lemon juice from Maniyan Pillai Chettans’s shop. But the pointer of the weighing scale refused to move ahead for several years. 

Someone had told me, ‘when you visit a church for the first time, whatever you pray will be fulfilled’. I had only two prayers always: First, I should become fat. Second, I wanted a few hairs above my upper lip. That was the time when I saw a newspaper advertisement about an ayurvedic oil for curing baldness.  I used my entire pocket money to buy that oil and religiously applied it every night. But nothing happened. During that time, the Bishop of the Diocese, Rev. Dr. Sebastian Vayalil came to inaugurate a function in our institution (that admitted only boys). In his address, he quipped while explaining a point made by him: ‘By worrying, you can’t get even a single hair above your upper lip’. After reaching home I threw the oil bottle in an abandoned well.

I never thought of doing what Nagvinay did. What would have happened had I ended up my life out of frustration and inferiority complex? People would have forgotten a boy called Sibichen K Mathew in no time. Of course, my mother would have lit candles at my cemetery on my death anniversaries.

But what did I gain by not attempting to toe the route of Nagvinay? Yes, I gained weight as I grew up and started going to gym to shed the extra kilos. I got an attractive moustache like any other elderly Malayalam film stars. Picked up a few outdoor games and played them fairly well. I could enter a reasonably good career arena after successfully passing a medical test and rigorous physical training. Nagvinay could have become like me or much better than me had he not taken this escape route. Where were his teachers when he faced insults from his friends? Why did his parents fail in providing emotional support to him? What were the omissions and commissions of the NCC officers that pushed Nagvinay to this extreme step? Were there no counsellors in the institution?

These days, there is unprecedented increase in the number of incidents of suicide among children and teenagers. Life is not and can’t be always rosy whether you are a lord or a servant. But there is definitely light at the end of the tunnel. We do not know what great moments are in store for us. Every milestone in our life should propel us to go further with fresh hopes.  Jeremiah (1:5) says ‘Before I formed you in the womb I knew you, before you were born I set you apart’. Every creation is unique. Each one of us has a unique role to play in this beautiful world. Even in moments of despair, disappointment and disillusionment, one should understand that there are people, events, things, memories, and wishes that can rejuvenate our minds, rekindle our spirits, and restore our lost hopes. But we should take the step of finding out and reaching out to them. So, don’t live in an island. Shed your ego, get rid of your anxieties and fear, humble yourself and be strong in your faith.


Happy birthday to me! 

                                                                        © Sibichen K Mathew

See my earlier birthday thoughts below





20130902

Who hates gifts? Of bouquets, gifts, and mementos


We love bouquets. When someone presents a bouquet on your birthday you would like to keep it fresh for many days in your room.  But the lifespan of those hundreds of expensive bouquets people diligently carry to give to the married couples or to the dignitaries during functions are only for a few minutes as they are thrown elsewhere immediately. Don’t you think it’s a sheer waste of money, though this would support those who are in the business of horticulture?

Why not carry an attractive gift for them? But, how do we know what is attractive or useful for the receiver? There are instances of couples and their families leaving with truck load of casseroles, flasks, crockery, show-pieces, lamps etc. from their wedding venues. What will they do with all these items? Someone said that there are contractors who will buy them back for a reasonable price. Another person said, even the bouquets thrown at wedding venues are traded by the event mangers to re-stock at the flower shops! Imagine, you are buying the same bouquet twice on consecutive days!

To ward off the confusion of what to buy and to avoid the embarrassment of carrying a gift, people chose to present gift vouchers these days. There are several companies and vendors offering attractive gift vouchers. But I know about a friend who received a gift voucher for his wedding. While handing over it at the supermarket on his first shopping with his wife, the sales boy pointed out a finely printed condition that when you buy one, you will get three free of cost!

In some Indian villages, there is a custom of giving cash gifts to the newlyweds at the time of marriage. But, one cannot handover them directly to the couple. There would be an elderly uncle or aunt sitting at the entrance with a note book to record the name of the giver and the amount after carefully counting the currency. As per the custom, the giver is entitled to receive back exact amount (not any lesser amount) whenever there is a function in his family. Thus the note book is a historic record which will be audited by the elders. This is will also be appropriately distributed as contingent liabilities at the time family partition.

What about the gifts and mementos received by speakers and dignitaries? For constitutional functionaries, politicians holding public offices, diplomats, and other official dignitaries, the valuable mementos received by them needed be handed over to their office custodians. Similar rules are prescribed for government servants in respect of gifts received in official capacity.  Information on gifts of above certain value (limits prescribed long ago) received in the personal capacity need to be intimated to the Government. Most of the mementos received by the senior bureaucrats and ministers were handed over to their drivers, orderlies, and maids while leaving the post or station.

Outsourcing the gift purchase

There are several stories of ingenuity by the organizers of functions in selecting gifts for their guests. For some of the organizers, this is a suitable source to make money. The gifts are always wrapped and brought to avoid any scrutiny and the value of the content is inflated in the accounts. Some busy organizers outsource the task of buying gifts to people unconnected with the function.

Once for a function to inaugurate a seminar for young married couples, the local parish priest was called as the chief guest as the young doctor who was supposed to inaugurate expressed his inability at the last minute. The person who was entrusted with the purchase of a suitable gift for the seminar had already bought a book and handed over to the organizers. On reaching back, the priest eagerly opened the gift and disappointed to see the latest edition of Vatsayana’s Kamasutra. 

Sent by my friend Sajjive, a gifted cartoonist  


A government organization invited a dignitary to hand over the retirement cheque to a staff. While handing over the cover to the employee, the chief guest wished: ‘Let this fulfill your long cherished dreams and expectations. I am sure you are wise enough to not to spend it forthwith for your children, but keep it for your emergencies in the old age’. Stating the above, the chief guest gently opened the cover and found it empty. He looked at the head of office sitting near him. The head of office quietly whispered in his ears so that the microphone would not capture his words: ‘Sir, the cheque is still on its way from the Zonal Accounts Office of the Government’!

A robust gift

One leading industry association of more than 150 years old invited me to deliver a session. In the meeting, one of the organizers handed over me what he told the audience ‘a memento’ as a token of appreciation. I believed that one needs to insist anyone who hands over any gift, to give it unwrapped. Let it be in full public view, for transparency and for many obvious reasons. Many times, I used to do the embarrassing work of opening it myself and show to the audience. But this particular hefty gift, which was wrapped in colourful papers and pasted with several cello tapes, was immediately taken possession by another organizer and later quietly kept in my car. I forgot to open the gift for a few days as I was travelling. Later, while clearing my bag, my wife took the hefty packet and disinterestedly placed it on my table, without opening. She said, ‘I think it is a big book’. She knows, books are always my favourite gifts. It took me several minutes to open the well-sealed packet. Finally the gift turned out to be huge telephone directory of businessmen in that particular city where I neither stay nor intend to stay.



Valuable gifts

Most memorable memento I received was from a Government School where the children of sweepers, auto rickshaw drivers, and domestic helps study. I organized a few sessions for these students on leadership and personality development. At the end of the program, the students and teachers handed over me a painting done by them. I feel that was one of the most valuable gifts I have ever received. 

The painting done for me by the students and teachers

Most touching experience, was when the students from that School visited me again at my office, on Christmas eve, and handed over a portrait of mine sketched by a student with pencil and also some Christmas decorations designed by them. Those students were from very economically backward families belonging to Hindu and  Muslim communities. 

That token of appreciation and gratitude do not reflect on my worth, but the values, skills, generosity, and sincerity of these gifted children and their committed teachers. This gesture was in sharp contrast to one by a leading private international school that handed over a few picture post cards bought from an international business chain as a token of appreciation for my lecture.

The ideal gift

Image:Commonblog.com



Most of the gifts in today’s world have more than one strings attached to them. Therefore, the less gifts you receive, the less obligated you are. A warm smile, a few sincere words of gratitude, prayerful wishes, and a good applause: these are the most valuable gifts you can receive and reciprocate to any guests, dignitaries, or to persons celebrating their valuable milestones in their lives. 
(Views are personal.)

20130822

Teach a lesson to your children who love your property and not you: Try Reverse Mortgage



 Mrs and Mr Sharma are now in their seventies. Both are retired government officers. They spent most of their life’s earnings for educating their three children. The eldest one became an engineer and currently settled in US with his wife.  The daughter who is a lecturer got married to a Doctor. Youngest one is a Dentist married to his batchmate in Dental College. Sharma and his wife stay in their three-bedroom apartment acquired by them a few years before their retirement using bank loans and savings in the Provident Fund, Insurance Fund etc. At present, both of them struggle as their pensions are not enough to meet the household expenses and medical treatment costs. The apartment they own is in the heart of the city and has a market value of more than 1.4 cr. (About two hundred thousand US dollars). None of his children send them any money nor do they take care of them. They have an eye not on the parents but on the share in their property. However, they don’t even lend a helping hand for maintaining the apartment.

In the above case, the couple is lucky to have some monthly income in the form of pension for the services rendered in the government for many decades. But, there are many old parents from the middle and lower class families who are at the mercy of their children for their maintenance. In both cases, parents live in pathetic and humiliated conditions finding it difficult to lead a decent life.
These parents are forced to reduce their household expenses by limiting their wants and go for cheaper, low quality medical services. The financial strains and lack of support from children would adversely affect their physical and mental health and social well-being. They live in a house which has huge market value, without gaining anything from it.

Why should they live in such humiliating conditions?

There is an excellent option for them to celebrate their old age with best of facilities, health care, nutritional food, and life style. That is the Reverse Mortgage Scheme which is in operation in many countries like United States, Australia, Canada etc. Consumer Financial Protection Bureau in United States had submitted a comprehensive evaluation report of the scheme to US Congress in June 2012, wherein they found that the reverse mortgages have the potential to become a much more prominent part of the financial landscape in the coming decades.

Let me summarize the provisions as applicable in India issued by the Reserve Bank.
  • A homeowner who is above 60 years of age is eligible for reverse mortgage loan. It allows him to turn the equity in his home (which is a self-acquired property and clear from all encumbrances) into one lump sum or periodic payments mutually agreed by the borrower and the banker. He need not repay any amount during his lifetime.
  • The loan granted is based on several factors: borrower’s age, value of the property, current interest rates and the specific plan chosen. The higher the age, higher the value of the home, the more money is available.
  • Married couples will be eligible as joint borrowers for financial assistance, provided at least one of them being above 60 years of age.
  • The banks have the option to revise the periodic / lump sum amount at such frequency or intervals based on revaluation of property periodically.
  • The loan would become due and payable only when the last surviving borrower dies or would like to sell the home, or permanently moves out.
  • On death of the home owner, the legal heirs have the choice of keeping or selling the house. If they decide to sell the house, the proceeds of the sale would be used to repay the mortgage, with the remainder going to the heirs.
  • As per the scheme formulated by National Housing Bank (NHB), the maximum period of the loan is 15 years. The residual life of the property should be at least 20 years. Where the borrower lives longer than 15 years, periodic payments will not be made by lender. However, the borrower can continue to occupy.
  • From FY 2008-09, the lump sum amount or periodic payments received on reverse mortgage loan will not attract income tax or capital gains tax.

Very few takers!

Since the launching of the scheme (about 5 years back), very few persons have availed of this scheme. No bank has adequately marketed this scheme among the senior citizens. Very few are aware of the benefits of this scheme that help them to lead a decent lifestyle. There is a need to make the procedures much simpler by going to their doorsteps, instead of them coming to the bank and waiting for long hours.

By availing this scheme, parents can settle the liabilities and live in peace. Taking a major portion of the funds upfront as lump sum would not be a good idea. This would result in not having enough funds when there is an emergency. 

Moral of the story

Through the Reverse Mortgage Scheme, parents can teach a good lesson to those greedy children who have an eye on the parent’s property and yet fail to support them financially.
(With inputs from friends at RBI, Punjab National Bank and Axis Bank)

Views are personal. Comments are welcome
                                                                                      © Sibichen K Mathew   

20130815

Prisoners of Life


                                                                                                               Image: rt.com



Child is a prisoner of parents
Parents are prisoners of their grown up children
Student is the prisoner of the school
Employee is the prisoner of the employer
Union is the prisoner of the politician
Wife is a prisoner of husband
Husband is a prisoner of wife
Lovers are prisoners of each other
Patient is the prisoner of the doctor
Doctor is the prisoner of the hospital
Priest is the prisoner of his religion
Servant is the prisoner of the Master
Minister is the prisoner of his party
Citizen is the prisoner of the state
Animals are prisoners of man
We are all prisoners of life
And death is the prisoner of destiny

        ( Freedom is a myth! )


                                      © Sibichen K Mathew

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20130808

Mandatory Corporate Social Responsibility: Let companies compete for doing the best


Corporate philanthropy is not a new concept. Thousands of large corporates all over the world have spent millions of dollars on charity, without any government telling them. But there are many companies who benefited a lot from the public infrastructure, yet didn't spend a penny for the community around them.  This has prompted many governments to bring in legislation to make it mandatory for companies to spend for charity.

Indian Government has passed its Companies bill (which replaces the 56 year old Companies Act of 1956) in its both houses with support from all political parties. This has paved the way for systematic fund flow for social welfare activities. The following are the salient features of the provisions related to the Corporate Social Responsibility (CSR) Project, incorporated in the Companies Bill which is pending Presidential assent.

Applicable for which companies?

Every company having Net worth of 500 Cr or more or
                                  Turnover of 1000 Cr or more or
                                  Net Profit of 5 Cr or more                during any Financial Year

Who will decide about how much to spend, and to which project?
  • The Company has to constitute a CSR committee with a minimum of three directors, of which at least one should be an Independent Director.
  • Committee should recommend the amount of expenditure  to be incurred
  • The Committee should monitor the CSR activities from time to time
  • The Board of the company shall approve the projects based on the recommendations
  • At least 2% of the average Net Profit of the company of the last three years should be spent for CSR
  • The companies shall give preference to the local area where they operate


Which are the areas/activities companies can spend?

Activities relating to
-          Eradicating extreme hunger and poverty
-          Promotion of Education
-          Promoting gender equality and empowering women
-          Reducing child mortality and improving maternal mortality
-          Combating human immunodeficiency virus, AIDS, Malaria, and other diseases
-          Ensuing environmental sustainability
-          Employment enhancing skills
-          Social business projects
-          Contributions to Prime Minister’s Relief Fund and similar funds established by Central and State governments for welfare of SC/ST/OBC/Minorities/Women
-          Such other matters as may be prescribed

What will happen if the companies don’t spend?
The companies need to specify the reasons in detail, if they couldn’t spend

Any other provisions to promote charitable activities in the Companies Bill?
Companies Bill provide for incorporation of companies solely for charitable purposes. If any company is formed for charitable activities, then the government may issue licence to allow that person/ Association of persons to be registered as a limited company without the addition to its name the word ‘limited’ or ‘Private Limited’. (Clause 8)

Under Clause 181, the Board of Directors may contribute to bonafide charitable or other funds

Under Clause 182, upto 7.5% of average on Net Profits of last three years can be spent as contribution to political parties  based on a resolution  passed at a meeting of the Board of Directors.

All expenditure and the names  of donees should be disclosed in the Profit and Loss Account.

Board of Directors can also contribute to National Defence Fund

What is the punishment for non-compliance to the provisions?
Fine upto 5 times the amount and/or  the Officer will be punished with imprisonment which can extend upto 6 months and 5 times the amount as fine

Some suggestions for companies

Beware of unscrupulous NGOs

There is a proliferation of NGOs in the country. There are many multinational NGOs whose objectives are not purely charitable. Many in the charity business exist for making profits, for enjoying comforts and the accompanying flamboyant lifestyle. There are a few aimed at destabilizing the country through overt and covert actions and subtle criticisms against the government and governance claiming to be the champions of poor persons, minorities, farmers and tribals. These NGOs are the happiest ones on hearing about the mandatory provision of CSR. Most of these NGOS will clamour for funds by demonstrating their political power and showcasing their power point presentations and strategically chosen photographs of their activities in the past.

Why not do the philanthropy directly?

Every company has managers and employees who are socially committed and willing to utilize their spare time for welfare activities. There will be more accountability if the company does the charitable activities through them. This will create team work, leadership skills, camaraderie, and loyalty among the employees. There will be a definite improvement in the productivity of the company once the energy and time of the employees and managers are channeled for such positive purpose. The companies should appoint welfare officers with experience in organizing charitable activities in reputed NGOs and in Government. Specific weightage may be given in the annual appraisals to all employees who actively participate in CSR activities

Let the auditors be proactive

Apart from critically analysing the figures in a company, the auditors should be proactive in analysing the nature of charitable activities undertaken by the company and the ultimate results for the target population. They need to report the findings to the CSR committee as well as the Board.

Some suggestions regarding the areas to focus

Start with a socio-economic survey

There is extreme hunger and poverty among many communities irrespective of the fact that they belong to privileged or under-privileged communities. In fact, there is substantial number of very poor persons among many ‘upper’ castes also. Companies can conduct socio-economic surveys in and around their location and identify the beneficiaries scientifically. They can take the help of independent survey agencies, but the surveys should be monitored by the company officials. There are several survey companies who outsource this work to unqualified field agents.

Promotion of education
a.       Infrastructural support to government schools and colleges
b.      Extend the facilities for vocational training for students
c.       Institute scholarships for poor students who are meritorious
d.      Identify and sponsor the education of students
e.      Collaborate with leading institutes to give coaching in Information Technology
f.        Establish research centres, academic chairs, and departments in colleges and universities
g.       Sponsor educational tours
h.      Adopt government schools and unaided private schools that cater to poor students

Promoting gender equality and empowering women
a.       Establishing and aiding women Self Help Groups
b.      Establishing credit societies for women
c.       Sponsoring meritorious women candidates for professional courses
d.      Free legal aid for women victims of offences
e.      Organize or arrange career oriented courses for women

Reducing child mortality and improving maternal health
a.       Sponsor the treatment of poor women admitted in govt hospitals for delivery
b.      Sponsor the expenses of babies born at govt hospitals
c.       Establish separate blocks to govt hospitals for poor women and children

Combating diseases
a.       Organize awareness programs in the community
b.      Publish information brochures for educating the public
c.       Organize vaccination programs
d.      Organize disease detection camps
e.      Sponsor the treatments of HIV patients
f.        Sponsor the families of people died due to AIDS
g.       Produce television programs and documentaries to spread public health

Ensuring environmental sustainability
a.       Organize eco-camps
b.      Implement schemes for cleaning the towns
c.       Establish permanent institutions for environmental protection
d.      Organize ecological awareness programs
e.      Publish magazines

Employment enhancing skills
a.       Establish vocational training institutes
b.      Sponsor career orientation programs in colleges
c.       Organize seminars by experts in institutions
d.      Give training to workers to improve their skills
e.      Give professional training to carpenters, artisans, plumbers, electricians etc
f.        Sponsor training programs for teachers in government schools
g.       Organize personality development programs for children and youth

Other projects
a.       Construction of houses for needy
b.      Rehabilitation of drug addicts
c.       Sponsor old age homes for poor people
d.      Adopt villages
e.      Sponsor bus transports in interior villages
f.        Assistance to government on slum development
g.       Sponsoring ambulances, medical equipment, organ transplant
h.      Supporting the surgery cost of needy patients
i.         Establishing schools in remote area
j.        Sponsoring salaries of teachers in villages
k.       Organizing law awareness programs for public to empower them
l.         Construction of roads in the remote areas
m.    Establishing or sponsoring counselling centres

Views are personal                                                          Sibichen K Mathew


Of A K Antony, St Thomas and the gospel of truth


Mr A K Antony, The Defence Minister of India is a Syrian Christian from Kerala.  It is immaterial whether he follows the Syrian Christian traditions or not. Syrian Christians in Kerala are believed to be the descendants of upper caste Hindus, who embraced Christianity through St Thomas, the disciple of Jesus, in the first century.  Thus all Syrian Christians are called St Thomas Christians. What does it matter today?

                                                         Photo: bbc.co.uk

Yes, it is relevant. Honorable Minister is in a precarious position today.  Entire opposition, media and many others complained that he has made an incorrect statement regarding the killings of five Indian Army men at Poonch, India’s territory near Pakistan.  Mr A K Antony gave a statement that the crime was committed by terrorists in the uniform of Pakistan Army.  This was made just a few hours after the incident. Mr Antony’s position was that he cannot make any vague statement accusing anyone unless he gets clear information on that. Hence at that point of time, he desisted naming the Pakistan Army as responsible for this attack.



Back to St Thomas, called as the ‘doubting Thomas’ in history. St Thomas was the only disciple of Jesus who openly declared to the other disciples that he won’t believe when they said about the resurrection of Jesus. Thomas said that he won't believe unless he can actually put his finger into the mark of the nails, thrust his hand into the place where the spear went into Jesus' side.   Later, Jesus appeared before him and said. "Thomas, here are my hands, here's my side, don't be faithless. But believe." And Thomas takes the ‘flying leap of faith’ and doesn't just say, "I believe." He says what no other disciple had said   "My Lord and my God."  Even now, Syrian Christians are being blamed as ‘Doubting Thomases’ whenever they do not admit anything categorically unless they are convinced.

Hon. Minister was correct
Media anchors like Mr Arnab Goswami can give a statement on the basis of rumours and field reports. Even the Congress spokesman can give his opinion on what he might not have personally seen. There is nothing wrong in that. But when a Minister makes a statement, it should be based on clear facts and evidence. Mr Antony was right in his initial statement. He, as a responsible minister representing this country cannot accuse another country without verifying the facts. He shared this to his fellow members in Parliament too.

Later when he got clear information, he made a fresh statement correcting his earlier position

Moral of the story
There is a difference between what someone says as a politician or as a common man and a statement from an authority in his official capacity. When a formal statement is made as a responsible authority, it should be based on verifiable facts. This is all the more important when you accuse another sovereign state.

Even in our daily life, how much of the tensions and conflicts could have been avoided, had we used our words and statements carefully after studying the genuineness of what we heard from others.

Disclaimer

I admit that I am also a Syrian Christian, and under the risk of getting labelled as another ‘doubting Thomas’. I don’t intend to give any clean chit to Pakistan. I am a small worm, and I have strong faith in Indian Army and its Intelligence. I am sure that the criminals and the entities behind them will be ultimately identified and punished. The views are personal.


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20130726

Citizens beware! The new private bureaucrats, the crime, the corruption and the red-tapism


For many years, we blamed the government and the government organizations for being inefficient, complex and corrupt. We adored Max Weber for appropriately applying the word bureaucracy and spoiled the reputation of this nomenclature by attributing to anyone and anything that are adamant, stoic, apathetic and irresponsive. Inevitable regulatory system imprisoned the government officials inside an iron cage giving them peanuts. But the smarties lavishly feasted encashing on the nuances and nuisances of the laws and ever expanding procedures, thanks to the voluntary and involuntary paperweights (read as hot cash) kept on the hopeless files by both hapless and dishonest citizens. Scholars, politicians, senior bureaucrats, media and the civil society angels loudly professed: No hope, no salvation, and no atonement – for and from the corrupt bureaucratic system.

But the neocolonial policy experts, public intellectuals and multinational policy advising entities researched hand-in-hand and invented a prescription: Privatize, de-regulate, merge, acquire, and spread out.

What is the result?

Let me start with the brighter side:
It paved way for many players who were waiting for an opportunity to get the large business share hitherto monopolized by the government. Competition resulted in ensuring quality, cheaper rates, and accountability. The ambitious, greedy and aspiring middle class in third world countries got what they craved for: to live the life of a first world citizen while unfortunately destined to be born in a wretched third world.

And what is the darker side?
To know this, one need not look at any empirical studies. (In fact, there is hardly anyone who would like to research on this now!) Just look at our experiences rather than giving a complex theoretical discourse delivered by policy experts or intimidating statistics frequently displayed by economists.

 
                             Photo: Businessresearchguide.com

One simple ‘everyday life’ example from the bottom

You are a subscriber to the most essential service of the day: a phone or internet connection. You have a grievance to be settled. You approach the large, mighty, sophisticated, automated, cosy, pretty, and articulate service provider. You find that the polite voice on the other end cannot understand your pulse. The replies are disseminated from a stock of frequently needed answers. Each time you remind about the unsettled grievance, you are with a different person. You do not know where to go next. You are not allowed to explain your problem in plain and simple human language. No access to the huge structures guarded by private security guards. No awareness about the hierarchical structure. Even when you are fortunate to get a soul to interact, the response would be, ‘I don’t have the mandate’ or ‘this is the Standard Operating Procedure’, or ‘I am sorry, I can’t help’, or ‘register your complaint at Interactive Voice Response System once again’. You encountered with the new face-less private bureaucracy.

You were happy when you were told that many services hitherto provided by the mighty government have been contracted to be done by private players who have quoted the lowest rates in the tenders. Only the large entities could afford to quote lower rates. Cartelisation, predatory pricing and anti-competitive mergers and acquisition destroyed the fairness in allocating the resources and work of the public sector to the private players. They outsourced these contracts to smaller players who did not have the capacity and resources to execute the work. You found the same old ‘bureaucratic’ delays coupled with data thefts, corruption, and lack of accountability among those private providers. Some examples of criminal opportunities:  the promoters can exploit the resources with scant regard to sustainability, people can get multiple PAN numbers, criminals can get cell phone connections without any documents or by giving fake documents, vendors can circumvent standard postal procedures and can transport contraband, thieves can get into secure offices with the connivance of private security guards. These are just a few generic examples.

Why all these happen in a large private environment? a) Profit motive is predominant than service motive, b) The tendency to sub-contract the work to make more profit, c) Lack of monitoring of quality of the sub-contractor, d) Frequent attrition among the employees and lack of long-term loyalty, e) Lower risks for the mischief makers as they can vanish from the company before being caught and punished, f) When the company practices are perceived to be unethical, the employees also tend to be dishonest and selfish, e) Inadequate  government regulations to monitor the affairs in a liberalized environment, etc.

Apart from the above inefficiency in large private sector companies, most of these entities are marred by internal corruption. Managers at each level engage in deals that satisfy their personal interests. However only a few cases are reported to the police as there are no clear rules to punish the corrupt executives for financial crime committed within a private company. To safeguard the reputation, corporate managements let off these criminals with just an expulsion from the company. Businessmen and traders have many stories to tell about how they had to please the managers at various levels in a large firm to get into a business with the company.

Governments were quick to understand the corporate inefficiency and corruption and consequently established ombudsmen, sector regulators, and enacted various corporate governance legislation. However none of these initiatives have curbed the problems mentioned above.

The real reason: The problem of ‘Large’
Policy experts and technocrats dumped E F Schumacher’s concept of ‘Small is Beautiful’ many years back. But all the problems we face in the name of ‘bureaucratic inefficiency’ are the contribution of the ‘Large’. It is proved from the bitter experiences we have from the large private sectors that inefficiency, red-tapism and corruption are not the exclusive attributes of Government, but necessary fallout of any large, complex and non-transparent system.

What is the solution?

The solution lies only in creating small, independent, and responsible units within the existing large structures, whether it is in government or in private sector. Each unit should be given delegated powers based on the unique attributes and should be accountable for its operational decisions. There should be human interface in these units so that services are provided and grievances are redressed based on the needs and requirements rather than universal procedures. Technological interface should not undermine the genuine need for human interaction to find a satisfying solution to a problem.

Privatization and deregulation are irreversible. These processes need to continue. However governments cannot abdicate their responsibilities to ensure fairness, transparency and public welfare. Similarly, large firms cannot continue in an outsourcing and delegating process without ensuring quality and efficiency.It is imperative to have a stringent law to curb corruption in private sector and to make it mandatory for the private sector management to report the criminal incidents of internal unlawful acts to law enforcers. Regulators and ombudsmen need to establish their field arms to monitor compliance to regulations rather than be armchair watchdogs. Both statutory auditors, internal auditors and the Audit committees need to be proactive and should be made accountable for their laxities in reporting irregularities not only in financial affairs but also in security issues and consumer affairs.  Strict penalties may be imposed on all acts of corporate corruption, ethical failures, and procedures that are against public interest.


In short, we need to go back the concept of ‘Small is Beautiful’ to get rid of the ghost of Max Weber and his iron caged bureaucracy that has reincarnated as corporate bureaucracy. 

                                                                         © Sibichen K Mathew

Views are personal. Comments are welcome

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20130718

You can be a true historian by going back to your roots





When did you patiently converse for long duration with your grandparents, grand uncles and aunts or your relatives who are in their Eighties and Nineties? 

We should be seriously thinking of preserving the oral traditions. Oral history is a more reliable and unbiased source than the books to know the finer details of the family traditions, social life and customs of yesteryears. (We know for sure how most of our history books are written. They boldly and shamelessly label themselves as rightist, leftist or centrist and give a coloured picture! That too, by using public funds!) 

In short, start conversing with our grandparents, grand uncles and grand aunts. Record what they say about their childhood. (Before their memories get faded further and they leave this beautiful world)







In conversation with my Grandma's Sister



My Grand Uncle has so much to say about the colonial India






Here below, read a memoir based on a not-so-typical conversation of a grandson to his grandma:


“When will grandpa come for lunch?” I, the grandson asked an  innocent question to  grandma.

“Who knows for sure when he would come! Do you think your grandpa converses and shares with his wife, like other husbands?”

Indeed, a difficult question to be answered by a 12 year old.

She continued:
‘Don’t you know how much I suffer? No other woman would have tolerated a husband like this. Life goes on because of Ammachi’s patience and tolerance beyond limits of the earth.’

‘Grandma, why do you say that? Grandpa is really a very loving person!’ I used to retort.

‘Mon, what do you know about your Grandpa? He is such an actor! He calls for sympathy from all his children and siblings. He likes to portray me as a horrible lady before everyone. Who brought up all his children and took care of their needs? Who saved money and took charge of the children’s education and maintenance of the house? He never appreciates my wise and frugal home management. My brothers support my family because of their love, affection and sympathy for their sister, who is unfortunately destined to live with an indolent man.’

‘But Ammachi, I see Grandpa bringing lots of goodies home. He buys the biggest fish in the market and brings unniyappam and bonda (sweets from the tea shop) for us. He gets us oranges and black grapes when he goes to Kottayam (nearest town).’

‘Do you think that these are great things? Does he ever buy groceries promptly without me yelling at him and after several reminders?

‘And the big fish that you talk about! Don’t you know what time he brings that fish full of flakes and bones? At 11 O’clock, at night. And this poor Ammachi has to spend the whole night to clean it up!’

‘Only Grandpa does that for you, no? I have seen him cleaning and cutting the fish so meticulously?’

‘Not always, my dear. Even then, who cooks it? He wants both fish curry and fish fry for his dinner, the very night itself. And you said about him bringing oranges and grapes from Kottayam. That is another joke which I will tell you later. Let me check if the rice is ready or not’. 

She looked at the sun’s rays on the veranda and said  it is 12 noon now. And  rushed to the kitchen.

On the way she murmured, ‘He will come hungry, now. Let me prepare his favourite chutney with the raw mangoes he brought yesterday’



Grandma's grievances against her husband were never ending. As her children refused to hear the oft repeated grumblings and complaints, she found a new breed of patient listeners, in her grand children. She felt really relieved after sharing the stories of her difficult life with your husband. She didn’t mind the age of the grand children who listened. She believed that anybody above 8 years can very well appreciate her genuine grievances and the efficiency and that they can be clearly convinced about her husband’s irresponsible behaviour in the family. 

Grandma continued medicines for cholesterol, blood pressure and diabetes, for more than four decades. She identified each tablet by their colours and never missed even a single dose of medicine in her life. As in case of her favourite brands of soap, talcum powder, body oil, hair oil and face cream, she stocked medicines for the next two months, in her custody. 

She used to remind her husband to buy her medicine, then her children and in the later years, also her daughters-in-law. Stocks are ordered to be delivered at different timing so that one person will not get a chance to know that another one has already supplied the same set of medicines. That was her way of ensuring uninterrupted supply of medicines. Same was the case of Asanaviluadi oil (for hair), Dhanyantwaram kuzhambu (body oil), Cuticura talcum powder, Nivea face cream and Pears transparent soap. I wonder if this practice was a result of her apprehension after reading about the Great Bengal Famine of 1943. 

I truly wondered how scrupulous she was in selecting the right brand of rice for meals. She used to ask grandpa to bring rice samples home, before buying a sack of rice. She would look at and feel each grain on her palm and then would give a nod if that brand had to be brought. Sometimes she would cook it, to see if it takes a long time to get cooked. (This meant consumption of more firewood). I remember occasions where grandpa violated her directions, resulting in my grandma sending back the entire sack of rice to the grocery shop.


How did she transform Grandpa into a quiet cat at home? A man who served the Indian Army, who had a large network of friends and clients while practicing as a freelance law assistant, preferred a low profile at home. Grandma was a towering personality and had made lasting impressions with her unique attitudes and perceptions about life.


  • Jyoti Madhavan, Naheed Sulthana, Murali Krishnamurthy and 46 others like this.

  • Dibakar  After we finish our talk....i used to record such talks first on paper and then on my PC...this way I could get a good structure of my family...enlarged and joint...for nearly 412 years.....

  • Sibichen Mathew Excellent Dibakar Sir

  • Sibichen Mathew Today's formal school system has killed the creativity of children. This is the age and stage of life when they should ideally spend more of their time with parents, grandparents and relatives, not to hear their yelling, but to hear from them about their life. Unfortunately, conversations with elders are last in the agenda while they compete, recreate and e-chat in an abusive learning environment.

  • Samir well said, sibichen..

  • Nirmala · Friends with Latha Sateesh and 10 others
    well said sir, but we parents are also to be blamed. our children are given high tech gadgets and dey prefer fast communication instead of slow speech by grand parents. High tym we bring our elder members of the family and start living with them. This may have a better effect on children than talking to them about how to behave with elders. Or else, our kids wont have tym to talk to us also 

  • Vibhu Very well said Sibi...

  • Devojyoti  true

  • Pattu Raj very true. I like that. When I meet older people, I try. I encourage them to recall their childhood days.

  • Pattu Raj Please blog about your interactions with the older generation.

  • Sibichen Mathew Excellent habit Pattu Raj

  • Pattu Raj Sadly I dont have any in the family. Outside, people take time to open up:-(

  • Sibichen Mathew Pattu Raj You can see a sample here. May not be a historical sketch But a little bit on the basis of the conversation. http://sibi-cyberdiary.blogspot.in/2012/05/all-she-needs-is-love.html

  • Pattu Raj I have a blogger friend who is past 80. she writes about her life, Nepal, her grandparent etc.. Simply full of affection. Sadly she writes in Tamizh!http://chollukireen.wordpress.com/

    chollukireen.wordpress.com
    ஆன்டி பயோடிக் இல்லே. ஆன்டிப்ளாஸ்டின் இருந்தது. இப்போது மாத்திரைகளை நிறுத்திவிட்ட...

  • Thyagaraj Sure sir, I enjoy conversing with great uncles and great aunts.

  • Raghvendra  · 5 mutual friends
    Agreed

  • Sony Valid observations. AGREE

  • Latha very true sir. believe me my grandmother (father's mother) is 98 with all faculties intact. whenever i c her in Chennai and talk to her she is so full of energy, face lit up and so eager to talk to me and more so to my daughter who is actually her great grandchild. she has so much to tell and keeps blessing me in her own sweet trembling voice and words. she keeps telling me that she would like to drive down to Bangalore and spend time with me, unfortunately she is extremely frail to carry on with this long journey

  • Sibichen Mathew How they love this beautiful world Latha even at this age. May God bless her with good health till the time she leave.

  • Ashok · 22 mutual friends
    At times, we wonder why such brilliant thoughts do not occur to us ? Truly we do not ponder the way you do Sir ! There is a peculiar karishma about the old age ! the grand parents who have faced and fought the world side by side and became aged together are frequently found alike in appearance in pitch and even tone of voice. They have become old and also became wise at the same time. Preserving oral traditions is essential and rewarding chapter in the great art of living . It is also a message to the grand parents that we respect you your experience is precious to us . Kudos to you sir for posting a gem of a wisdom ( written by a GEM indeed and GEM in deed )

  • Sibichen Mathew Thanks a lot Ashokji for your very valuable observations

  • Ashok · 22 mutual friends
    Not at all sir ! On the contrary thanks to yr power of thought which triggered a series of comments flowing ! ...and still continue to flow.!....agar sach kahoonto ' SAWAAL BHI AAP, AUR JAWAAB BHI AAP !"

  • Latha well i would like say that, i take pride from the fact that i came from a joint family and till today my parents and to some extent me, stay connected to many elders ( above 75 ) at home. moreso, the elders on my husbands side are more close to me that they could be to his side of the family. as parents it is a must to advise encourage teach the value of the elders' presence in our lives and at home. small bickerings or cribbings are bound to happen due to age and technology gap but none of these can beat their levels of experience in life. WE MUST AND RATHER SHOULD MAINTAIN A BALANCE IN THE FAMILY AND STILL BRING A SMILE ON THEIR FACES MAKING THEM FEEL IMPORTANT AND AN INSEPARABLE PART OF OUR LIVES. coz its no point regretting once they depart this world. in fact we are blessed to have them in our lives.

  • Jayakrishnan sibichen, The same thought came up in my mind some time ago and I made small recordings with of oral history from my father.his childhood memories of Cochin State and Malabar, Today even after his absence I cherish them. Another area of stress to be given by us is authentic ethnic cooking. Each mother is a queen of the kitchen and their recipies are becoming endangered due to our craving for the so called fast and junk foods. I am trying to collect the recipies of mothers who are good cooks. ( I started with my mother and insisted and trained Priya to cook in the palakkadan style and succeed well).

  • Sibichen Mathew Excellent effort Jayakrishnan. I am sure, the future generation will get immensely benefited from your work

  • Sibichen Mathew I fully agree with you Latha

  • Murali This has become a rare event. it is absolutely right, we can learn n know more by conversation with our elders. FOR WHICH ONE SHOULD LEAVE THEIR EGO AND DO SO.

  • Ashok · 22 mutual friends
    The essence and beauty of Sibichen Sir's post are: 'QUESTIONS' flow from his 'THOUGHTS' and 'THOUGHTS' flow from 'QUESTIONS' !!

  • Sibichen Mathew Well said Murali

  • Ramkumar it is true sir





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